Defence Community Organisation offers a broad range of programs and services to help Defence families face the challenges and make the most of the opportunities provided by the military way of life.
The DCO employs a range of staff to deliver services and programs, including professional Social Workers, uniformed Military Support Officers, Regional Education Liaison Officers, and Family Liaison Officers. In addition, the DCO supports members and families, on behalf of command authorities, by providing assistance in the event of accident, illness or hospitalisation. DCO also assists in managing casualties and estates and provides family support at times of bereavement.
Defence social workers are qualified professionals who are knowledgeable about the Australian Defence Force and the lifestyle of its members. Social workers are able to provide confidential services to assist you to understand and address personal, family and work-related problems.
Social workers are available 24 hours a day, 7 days a week. Contact your local DCO Office during business hours, or through the Defence Family Helpline on 1800 624 608.
Military Support Officer
Military Support Officers (MSO) are uniformed members from the three Services who provide support, advice, and assistance to individual clients and undertake a liaison function with units and command. MSOs provide practical support to members and their families in relation to military matters. They also have a particular role with command and families in the event of illness or death of a serving member.
Regional Education Liaison Officer
Regional Education Liaison Officers (REDLO) are professionally trained educators who understand both the different state education systems and the Defence environment. They are available to provide advice to Defence families and children on education issues, particularly matters relating to mobility and relocation. REDLOs can assist with the transition between the various state and territory primary, secondary and tertiary education systems.
Family Liaison Officer
Family Liaison Officers (FLO) provide community-based information, support and assistance to individual members, partners and families, and to Defence sponsored groups. These services are available at any time, however, FLOs are particularly proactive in regard to welcome activities in relation to new postings and settling in to a new area, or during the deployment of ADF members. If you wish to contact a FLO, contact the Defence Family Helpline on 1800 624 608.
The Helpline operates 24-7 and is staffed by qualified human services professionals.